These Terms and Conditions ("Terms") govern your use of the Nutcracker Jewelry website and your purchase of products or participation in programs offered by Incentives Inc. ("we," "us," or "our"), located in Greenville, South Carolina.
By accessing our website, placing an order, or participating in a fundraiser program, you agree to be bound by these Terms. Please read them carefully. If you do not agree, please do not use our services.
By using this website or making a purchase, you confirm that you are at least 18 years of age, or that you are a parent or legal guardian acting on behalf of a minor, and that you have the legal capacity to enter into a binding agreement.
We reserve the right to update these Terms at any time. Changes take effect upon posting to this page. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:
We reserve the right to restrict or terminate access to our website for any user who violates these Terms.
All Nutcracker Jewelry charms are handcrafted and may vary slightly from product images. We reserve the right to modify product descriptions, availability, and pricing at any time without prior notice.
Prices are listed in U.S. dollars. We make every effort to display accurate pricing, but in the event of a pricing error, we reserve the right to cancel or adjust the order and notify you promptly.
By placing an order, you represent that all information you provide is accurate and complete. We accept major credit cards, debit cards, and PayPal. Payment is collected at the time of order.
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed fraudulently or in violation of these Terms. If your order is cancelled after payment, you will receive a full refund.
Order confirmation emails are sent automatically and do not constitute a binding contract until we have confirmed availability and begun fulfillment.
Orders are shipped from Greenville, SC. Estimated delivery times are provided as a courtesy and are not guaranteed. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the carrier. If a package is lost or damaged in transit, please contact us and we will work with you to resolve the issue.
For full shipping details, including rates and fundraiser batch shipping, please see our Shipping & Returns page.
We accept returns on unworn, undamaged items in original packaging within 30 days of delivery. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Refunds are issued to the original payment method within 5–7 business days of receiving the returned item. We are not responsible for items lost in return transit.
For complete return and exchange details, please see our Shipping & Returns page.
Schools and dance organizations participating in our fundraiser program agree to the following:
Wholesale pricing is available to approved dance schools, studios, and organizations. Wholesale account approval is at our sole discretion. Approved accounts agree to purchase charms for resale or organizational use only — not for personal resale on third-party platforms without written permission.
Wholesale pricing, minimums, and terms are provided upon approval and are subject to change. We reserve the right to modify or revoke wholesale account status at any time.
All content on this website — including charm designs, product photography, text, graphics, and the Nutcracker Jewelry name and logo — is the property of Incentives Inc. and is protected by applicable copyright, trademark, and intellectual property laws.
To the fullest extent permitted by law, Incentives Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products, including but not limited to loss of revenue, loss of data, or business interruption.
Our website and products are provided "as is" without warranties of any kind, express or implied, beyond those required by applicable law.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Greenville County, South Carolina. By using our website, you consent to the personal jurisdiction of such courts.
If you have questions about these Terms and Conditions, please contact us:
We're a small business — reach out and we'll answer personally.